Case Management System

Project Code :TCMIJA06

Abstract

CASE MANAGEMENT SYSTEM

ABSTRACT

            Customer service plays an important role after a product had been sold. Customers are expected to face many unexpected/unknown problem related to manufacturing, usage & service related issues. This project will provide a backbone to customer after purchasing. An online service portal/IVRS/call canter based support will be provided to the customer in a specified manner.

NOTE: Without the concern of our team, please don't submit to the college. This Abstract varies based on student requirements.

Block Diagram

Specifications

12/7 Support, Voice Conference, Video On Demand, Remote Connectivity, Customization, Live Chat Support, Toll Free Support

Demo Video

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